Crystal Reports service packs and versions

May 25, 2009 by Victoria Yudin 27 Comments

Here is a handy list for determining what version and service pack of Crystal Reports you are running:

Crystal Reports	2011	2008	XI R2	XI R1
RTM	14.0.0.760	12.0.0.549	11.5.0.313	11.0.0.895
SP 0		12.0.0.683
SP 1	14.0.1.287	12.1.0.892	11.5.3.417	11.0.0.1282
SP 2		12.2.0.290	11.5.8.826	link
SP 3		12.3.0.601	11.5.9.1076	11.0.0.2269
SP 4		12.4.0.966	11.5.10.1263	11.0.0.2495
SP 5			11.5.11.1470
SP 6			11.5.12.1838

I think this is the first time I have seen a product with Service Pack 0. For some reason, this is pretty difficult information to find and I cannot seem to locate any information for older versions of Crystal Reports. If anyone would like to share, I will add it to the table.

I also recently found a great list of Support End Dates on the SAP site.

Updates:

April 24, 2010: Lots of additional information and helpful links can be found on the Software Forces website.
August 3, 2010: Added version for SP 3 of Crystal 2008 and links that I have found for various service pack downloads.
March 8, 2011: The links for the Crystal 2008 Service Packs sometimes do not work, if they’re not working for you, try getting to the downloads from this list.
June 15, 2011: Added version and link for Crystal Reports 2008 SP 4 (thanks very much to Christian Müller for this).
June 22, 2011: Added support end dates link and RTM version for Crystal 2011.
June 23: 2011: Added version and link for Crystal Reports 2011 SP 1.

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Crystal Reports, service pack, version

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27 Responses to “Crystal Reports service packs and versions”

hemant Reply August 10, 2011 at 8:12 am

Hi,
Can you please tell me which version of Crystal report support sql server 2008 R2.
I am working on CR XI R2 SP2 and it gives login failed error.

Thanks,
Hemant
- Victoria Yudin Reply August 11, 2011 at 5:33 am
  
  Hemant,
  
  I have not used anything except Crystal 2008 and 2011 for a long time, but I am pretty certain that I have used CR XI R2 with SQL 2008 R2 without an issue. I would recommend posting your error details on the Crystal Reports forum to see if they can help you: http://forums.sdn.sap.com/forum.jspa?forumID=408.
  
  -Victoria
David Coster Reply July 20, 2011 at 7:15 pm

Thanks yery much for this Victoria – it is ace to have the information so easily available. Shows up SAP I reckon…
Christian Müller Reply June 14, 2011 at 4:42 am

There is a SP 4 for CR2008
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
Version is 12.4.0.966
- Victoria Yudin Reply June 15, 2011 at 12:31 pm
  
  Christian,
  
  Thank you very much!
  
  -Victoria
priya Reply April 26, 2011 at 8:44 am

Here is few link from SAP site:
http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567

https://wiki.sdn.sap.com/wiki/display/BOBJ/Crystal+Reports+2008+-+Version+and+Download+information+for+SPs+and+FPs

http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/12986
Vibhor Reply January 5, 2011 at 7:49 am

Thank you
Wilbert Vicencio Reply October 27, 2010 at 10:02 pm

HI there. Very useful blog site to get SP information for Crystal Reports… I was just wondering if you have a link to where I could get the supported platforms list for each service pack (especially for Crystal Reports Server).

Hope you could help.

Thanks.
- Victoria Yudin Reply October 28, 2010 at 4:41 am
  
  Wilbert,
  
  I don’t know if there is one site that lists supported platforms for everything…here is a link I found for Crystal Reports Server: http://www.sap.com/solutions/sap-crystal-solutions/information-infrastructure/sapcrystalserver/techdetails/index.epx.
  
  -Victoria
Terri S Reply August 2, 2010 at 8:10 pm

I’m running the dreaded Crystal Designer XI Release 2 with Service Pack 6 on a Windows 7 machine (which I guess the whole point of SP6). At least It doesn’t crash radomly any more, but it’s excrutiatingly slow to open or save/close the formula boxes in all areas of the application (literally 7-10 seconds). I’ve turned off all options to update the Crystal Repository and all my other option settings are just standard default stuff. Has anyone else experienced this slowness? I also have a copy of Crystal 2008 and it’s not slow like this at all. Any ideas?
John Reply May 13, 2010 at 3:34 pm

Many thanks Victoria and all. Have just installed CR XI R2 and have been messing about with Service Packs, and not getting anywhere until I found this chart. I see that the new software we bought just last week is 11.5.3.417 which makes it SP2, and we’ve now got SP6 available.
So a whole lot of downloading and installing to do methinks.
Christine Wolak Reply November 2, 2009 at 6:13 pm

Are you sure that the version number given for CR 2008 SP1 is correct? Everything I’ve seen gives it the number 12.1.0.882 not 892. Is that a typo or was there a fixpack for it?
- Victoria Yudin Reply November 3, 2009 at 1:14 pm
  
  Christine,
  
  That’s the information I have from a previous installation. I will need to re-install CR 2008 with only SP 1 and see what the results are. I will post an update here once I am able to confirm the version number.
  
  -Victoria
- Victoria Yudin Reply November 6, 2009 at 3:13 pm
  
  Hi Christine,
  
  I just did a fresh install of Crystal 2008 and after installing SP 1, the version was 12.1.0.892. Not sure why yours is different…I did not see any incremental patches on the list of downloads.
  
  -Victoria
Gavin Reply October 26, 2009 at 12:29 am

May be a bit old for you, but I still need to use Crystal Reports 10 (don’t ask).

SP6 is 10.0.5.1506
- Victoria Yudin Reply October 26, 2009 at 3:06 am
  
  Gavin,
  
  Thanks for the info. Sorry to hear you still have to use version 10…but we all understand how that happens.
  
  -Victoria
David Morinello Reply September 22, 2009 at 12:02 pm

Just an addition to your chart. I just installed Crystal Reports 2008 and patched it to SP2. The version number now says 12.2.0.290
- Victoria Yudin Reply September 22, 2009 at 12:24 pm
  
  David,
  
  Thank you very much for the info, I will add it into the chart.
  
  -Victoria
- Judith Reply June 29, 2011 at 7:22 pm
  
  I think SP2 for Crystal 2008 might be corrupted. Message is:
  “Extracting package\CrystalReports.msp
  CRC failed in package\CrystalReports.msp
  Unexpected end of archive”
  
  I have tried to download and extract it several times but with no success. Unfortunately you have to install SP2 before you can install SP3 (so the SP3 install program tells me anyway). Hope you can help. Thanks.
  - Victoria Yudin Reply June 30, 2011 at 6:02 am
    
    Judith,
    
    Have you tried the SP 4 download instead? I just downloaded it, but have not installed yet, however plan to do so in the next few days. Another thing to try is to log into Windows as the local built-in administrator. I have seen various errors in the past when trying to install as other Windows users, even as a local admin.
    
    -Victoria
Evelyn Reply September 2, 2009 at 10:19 pm

I have this Crystal product version: 11.0.0.1282

I don’t see it on your list, but should I apply CR XI R2 SP2?
- Victoria Yudin Reply September 3, 2009 at 4:22 am
  
  Evelyn,
  
  In my experience, the only reason not to apply a service pack or new release is if you are sharing reports with others who are on an earlier version/service pack. If that’s not the case, there are usually many new features and fixes that make upgrading or service packing worthwhile.
  
  -Victoria
- Eric P Reply January 26, 2010 at 6:11 pm
  
  Generally, if your Crystal product version isn’t on the list it is because you are using the Business Objects Enterprise version of Crystal reports and will need to use the Business Objects enterprise service pack to upgrade.
  
  I found out that you cannot update a Business Objects enterprise Crystal version with a Crystal Reports service pack the hard way.
  
  Your version, however, is for Crystal XI Full and you may need to get Release 1 first and then Release 2. I haven’t read up on the upgrade path from plain XI.
  
  Here’s the list I’ve compiled from several sources:
  
  CR XI Full = 11.0.0.128227
  
  CR XIR1 Original 11.0.0.895
  CR XIR1 + SP 3 11.0.0.2269
  CR XIR1 + SP 4 11.0.0.2495
  
  CR XIR2 Original 11.5.0.313
  CR XIR2 + SP 1 11.5.3.417
  CR XIR2 + SP 2 11.5.8.826
  CR XIR2 + SP 3 11.5.9.1076
  CR XIR2 + SP 4 11.5.10.1263
  CR XIR2 + SP 5 11.5.11.1470
  
  CR 2008 Original 12.0.0.549
  CR 2008 + SP0 12.0.0.683
  CR 2008 SP0 + FP1 12.0.0.796
  CR 2008 SP0 + FP2 12.0.0.840
  
  CR 2008 + SP1 12.0.0.892
  CR 2008 SP1 + Fix Pack 1.1 12.1.1.957
  CR 2008 SP1 + Fix Pack 1.2 12.1.2.996
  
  BO XIR2 RTM = 11.5.0.313
  BO XIR2 + SP1 = 11.5.3.417
  BO XIR2 + SP1 + MHF1 = 11.5.7.608
  BO XIR2 + SP1 + MHF1 + CHF13 = 11.5.7.682
  BO XIR2 + SP1 + MHF1 + CHF14 = 11.5.7.723
  BO XIR2 + SP1 + MHF1 + CHF15 = 11.5.7.770
  BO XIR2 + SP1 + MHF1 + CHF16 = 11.5.7.811
  BO XIR2 + SP1 + MHF1 + CHF17 = 11.5.7.852
  BO XIR2 + SP1 + MHF1 + CHF20 = 11.5.7.1048
  
  BO XIR2 + SP2 = 11.5.8.826
  BO XIR2 SP2 + FP2.1 = 11.5.8.826
  BO XIR2 SP2 + FP2.2 = 11.5.8.939
  BO XIR2 SP2 + FP2.3 = 11.5.8.963
  BO XIR2 SP2 + FP2.4 = 11.5.8.998
  BO XIR2 SP2 + FP2.5 = 11.5.8.1030
  BO XIR2 SP2 + FP2.6 = 11.5.8.1061
  BO XIR2 SP2 + FP2.7 = 11.5.8.1111
  
  BO XIR2 SP3 = 11.5.9.1076
  BO XIR2 SP3 + FP3.1 = 11.5.9.1101
  BO XIR2 SP3 + FP3.2 = 11.5.9.1138
  
  BO XIR2 SP4 = 11.5.10.1263
  
  BO XIR2 SP5 = 11.5.11.1470
  
  BO XI 3.0 =
  
  BO XI 3.1 = 12.1.0.882
  - Victoria Yudin Reply January 27, 2010 at 4:39 am
    
    Eric,
    
    Thank you very much for sharing this list!
    
    -Victoria
Robert Cavill Reply July 6, 2009 at 9:30 pm

Here is the link to download CR XI R2 SP2

http://resources.businessobjects.com/support/additional_downloads/service_packs/crxir2.asp

CR XI R2 does not require a separate purchase. If you have CR XI, you can download this R2 service pack and use the original keys.
- Victoria Yudin Reply July 7, 2009 at 6:01 am
  
  Robert,
  
  Thank you very much!
  
  -Victoria