Crystal Reports service packs and versions


Here is a handy list for determining what version and service pack of Crystal Reports you are running:

CR 2013 2011 2008 XI R2 XI R1
RTM 14.0.0.760 12.0.0.549 11.5.0.313 11.0.0.895
SP 0 12.0.0.683
SP 1 14.1.1.1036 14.0.1.287 12.1.0.892 11.5.3.417 11.0.0.1282
SP 2 14.1.2.1121 14.0.2.364 12.2.0.290 11.5.8.826  link
SP 3 14.1.3.1257 14.0.3.613 12.3.0.601 11.5.9.1076 11.0.0.2269
SP 4 14.1.4.1327 14.0.4.738 12.4.0.966 11.5.10.1263 11.0.0.2495
SP 5 14.1.5.1501 14.0.5.882 12.5.0.1190  11.5.11.1470
SP 6 14.1.6.1702  14.0.6.1036 12.6.0.1596 11.5.12.1838
SP 7 14.0.7.1147
SP 8 14.0.8.1229
SP 9 14.0.9.1345
SP 10 14.0.10.1493
SP 11 14.0.11.1696

I think this is the first time I have seen a product with Service Pack 0.  🙂  For some reason, this is pretty difficult information to find and I cannot seem to locate any information for older versions of Crystal Reports. If anyone would like to share, I will add it to the table.

For Crystal 2011, it seems to always say ‘RTM’ after the version number. For example, I just installed SP 6, and it says:

CR2011 SP6

So go by the build number, not what it says after.

Other helpful links and notes:


39 Responses to “Crystal Reports service packs and versions”

  1. Thank you Victoria. Maybe SAP will hire you to organize their website for Crystal Reports. Thanks.

    Liked by 1 person

  2. I may just put you on my Christmas list, Victoria! Thanks so much for all your wonderfully helpful, nicely documented information!

    Liked by 1 person

  3. CR 2008

    SP6 12.6.0.1596
    FP6.1 12.6.1.1691
    FP6.2 12.6.2.1782
    FP6.3 12.6.3.1915

    SP6 full build can be found at:
    https://share.sap.com/a:328ro3/MyAttachments/521c18ac-d7fd-4a58-a2dc-9d40d1951975/

    Like

  4. The link for CR 2008 SP1 above is broken. I’ve searched for hours and can’t seem to find a good one. Any help please?

    Like

  5. Hello Victoria – I am trying to download SP 1 for Crystal Reports 2008 but the link seems to be broken. Please advise.

    Thank You,

    Jonathan

    Like

    • Hi Jonathan,

      Sorry about that, happens quite often with these link, unfortunately. I would try one of the links at the bottom, under the chart. Hopefully you can get the download through one of them.

      -Victoria

      Like

  6. Jeremy A. Cunningham Reply February 24, 2012 at 4:17 pm

    Not sure if you expected this to keep helping people or not, but it has. I converted a server from VMware to Hyper-V, and our Crystal Reports app died. Using your handy link for XI R2 SP3 brought it back.

    Thanks!

    Like

  7. Hi,
    Can you please tell me which version of Crystal report support sql server 2008 R2.
    I am working on CR XI R2 SP2 and it gives login failed error.

    Thanks,
    Hemant

    Like

  8. Thanks yery much for this Victoria – it is ace to have the information so easily available. Shows up SAP I reckon…

    Like

  9. Christian Müller Reply June 14, 2011 at 4:42 am

    There is a SP 4 for CR2008
    https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
    Version is 12.4.0.966

    Like

  10. Thank you

    Like

  11. HI there. Very useful blog site to get SP information for Crystal Reports… I was just wondering if you have a link to where I could get the supported platforms list for each service pack (especially for Crystal Reports Server).

    Hope you could help.

    Thanks.

    Like

  12. I’m running the dreaded Crystal Designer XI Release 2 with Service Pack 6 on a Windows 7 machine (which I guess the whole point of SP6). At least It doesn’t crash radomly any more, but it’s excrutiatingly slow to open or save/close the formula boxes in all areas of the application (literally 7-10 seconds). I’ve turned off all options to update the Crystal Repository and all my other option settings are just standard default stuff. Has anyone else experienced this slowness? I also have a copy of Crystal 2008 and it’s not slow like this at all. Any ideas?

    Like

  13. Many thanks Victoria and all. Have just installed CR XI R2 and have been messing about with Service Packs, and not getting anywhere until I found this chart. I see that the new software we bought just last week is 11.5.3.417 which makes it SP2, and we’ve now got SP6 available.
    So a whole lot of downloading and installing to do methinks.

    Like

  14. Are you sure that the version number given for CR 2008 SP1 is correct? Everything I’ve seen gives it the number 12.1.0.882 not 892. Is that a typo or was there a fixpack for it?

    Like

    • Christine,

      That’s the information I have from a previous installation. I will need to re-install CR 2008 with only SP 1 and see what the results are. I will post an update here once I am able to confirm the version number.

      -Victoria

      Like

    • Hi Christine,

      I just did a fresh install of Crystal 2008 and after installing SP 1, the version was 12.1.0.892. Not sure why yours is different…I did not see any incremental patches on the list of downloads.

      -Victoria

      Like

  15. May be a bit old for you, but I still need to use Crystal Reports 10 (don’t ask).

    SP6 is 10.0.5.1506

    Like

  16. Just an addition to your chart. I just installed Crystal Reports 2008 and patched it to SP2. The version number now says 12.2.0.290

    Like

    • David,

      Thank you very much for the info, I will add it into the chart.

      -Victoria

      Like

    • I think SP2 for Crystal 2008 might be corrupted. Message is:
      “Extracting package\CrystalReports.msp
      CRC failed in package\CrystalReports.msp
      Unexpected end of archive”

      I have tried to download and extract it several times but with no success. Unfortunately you have to install SP2 before you can install SP3 (so the SP3 install program tells me anyway). Hope you can help. Thanks.

      Like

      • Judith,

        Have you tried the SP 4 download instead? I just downloaded it, but have not installed yet, however plan to do so in the next few days. Another thing to try is to log into Windows as the local built-in administrator. I have seen various errors in the past when trying to install as other Windows users, even as a local admin.

        -Victoria

        Like

  17. I have this Crystal product version: 11.0.0.1282

    I don’t see it on your list, but should I apply CR XI R2 SP2?

    Like

    • Evelyn,

      In my experience, the only reason not to apply a service pack or new release is if you are sharing reports with others who are on an earlier version/service pack. If that’s not the case, there are usually many new features and fixes that make upgrading or service packing worthwhile.

      -Victoria

      Like

    • Generally, if your Crystal product version isn’t on the list it is because you are using the Business Objects Enterprise version of Crystal reports and will need to use the Business Objects enterprise service pack to upgrade.

      I found out that you cannot update a Business Objects enterprise Crystal version with a Crystal Reports service pack the hard way.

      Your version, however, is for Crystal XI Full and you may need to get Release 1 first and then Release 2. I haven’t read up on the upgrade path from plain XI.

      Here’s the list I’ve compiled from several sources:

      CR XI Full = 11.0.0.128227

      CR XIR1 Original 11.0.0.895
      CR XIR1 + SP 3 11.0.0.2269
      CR XIR1 + SP 4 11.0.0.2495

      CR XIR2 Original 11.5.0.313
      CR XIR2 + SP 1 11.5.3.417
      CR XIR2 + SP 2 11.5.8.826
      CR XIR2 + SP 3 11.5.9.1076
      CR XIR2 + SP 4 11.5.10.1263
      CR XIR2 + SP 5 11.5.11.1470

      CR 2008 Original 12.0.0.549
      CR 2008 + SP0 12.0.0.683
      CR 2008 SP0 + FP1 12.0.0.796
      CR 2008 SP0 + FP2 12.0.0.840

      CR 2008 + SP1 12.0.0.892
      CR 2008 SP1 + Fix Pack 1.1 12.1.1.957
      CR 2008 SP1 + Fix Pack 1.2 12.1.2.996

      BO XIR2 RTM = 11.5.0.313
      BO XIR2 + SP1 = 11.5.3.417
      BO XIR2 + SP1 + MHF1 = 11.5.7.608
      BO XIR2 + SP1 + MHF1 + CHF13 = 11.5.7.682
      BO XIR2 + SP1 + MHF1 + CHF14 = 11.5.7.723
      BO XIR2 + SP1 + MHF1 + CHF15 = 11.5.7.770
      BO XIR2 + SP1 + MHF1 + CHF16 = 11.5.7.811
      BO XIR2 + SP1 + MHF1 + CHF17 = 11.5.7.852
      BO XIR2 + SP1 + MHF1 + CHF20 = 11.5.7.1048

      BO XIR2 + SP2 = 11.5.8.826
      BO XIR2 SP2 + FP2.1 = 11.5.8.826
      BO XIR2 SP2 + FP2.2 = 11.5.8.939
      BO XIR2 SP2 + FP2.3 = 11.5.8.963
      BO XIR2 SP2 + FP2.4 = 11.5.8.998
      BO XIR2 SP2 + FP2.5 = 11.5.8.1030
      BO XIR2 SP2 + FP2.6 = 11.5.8.1061
      BO XIR2 SP2 + FP2.7 = 11.5.8.1111

      BO XIR2 SP3 = 11.5.9.1076
      BO XIR2 SP3 + FP3.1 = 11.5.9.1101
      BO XIR2 SP3 + FP3.2 = 11.5.9.1138

      BO XIR2 SP4 = 11.5.10.1263

      BO XIR2 SP5 = 11.5.11.1470

      BO XI 3.0 =

      BO XI 3.1 = 12.1.0.882

      Like

  18. Here is the link to download CR XI R2 SP2

    http://resources.businessobjects.com/support/additional_downloads/service_packs/crxir2.asp

    CR XI R2 does not require a separate purchase. If you have CR XI, you can download this R2 service pack and use the original keys.

    Like

Trackbacks/Pingbacks

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