Jen told me about her blog while we were on the phone and I went to check it out right away. Looking at the list of recent blog topics, one about customer service caught my eye. I thought, let’s see how different things are in Canada, because customer service in the US has really deteriorated recently. Well, it turns out things are not so different in Canada and the lessons that Jen writes about are great ones for all consultants to keep in mind.
Jen also has a fabulous post explaining the background of Dynamics GP dictionaries and launch files (aka dynamics.set) and promises a lot more Report Writer content. Jen, I am sending all my Report Writer questions to you from now on!