Here is a handy list for determining what version and service pack of Crystal Reports you are running:
CR | 2013 | 2011 | 2008 | XI R2 | XI R1 |
RTM | 14.0.0.760 | 12.0.0.549 | 11.5.0.313 | 11.0.0.895 | |
SP 0 | 12.0.0.683 | ||||
SP 1 | 14.1.1.1036 | 14.0.1.287 | 12.1.0.892 | 11.5.3.417 | 11.0.0.1282 |
SP 2 | 14.1.2.1121 | 14.0.2.364 | 12.2.0.290 | 11.5.8.826 | link |
SP 3 | 14.1.3.1257 | 14.0.3.613 | 12.3.0.601 | 11.5.9.1076 | 11.0.0.2269 |
SP 4 | 14.1.4.1327 | 14.0.4.738 | 12.4.0.966 | 11.5.10.1263 | 11.0.0.2495 |
SP 5 | 14.1.5.1501 | 14.0.5.882 | 12.5.0.1190 | 11.5.11.1470 | |
SP 6 | 14.1.6.1702 | 14.0.6.1036 | 12.6.0.1596 | 11.5.12.1838 | |
SP 7 | 14.0.7.1147 | ||||
SP 8 | 14.0.8.1229 | ||||
SP 9 | 14.0.9.1345 | ||||
SP 10 | 14.0.10.1493 | ||||
SP 11 | 14.0.11.1696 |
I think this is the first time I have seen a product with Service Pack 0. 🙂 For some reason, this is pretty difficult information to find and I cannot seem to locate any information for older versions of Crystal Reports. If anyone would like to share, I will add it to the table.
For Crystal 2011, it seems to always say ‘RTM’ after the version number. For example, I just installed SP 6, and it says:
So go by the build number, not what it says after.
Other helpful links and notes:
- A more detailed list of the build versions and additional links for Crystal Reports can be found on the Software Forces website.
-
I found a great list of Support End Dates on the SAP site.
- Here is another list of the detailed build numbers for Crystal 2011 and 2013 on the SAP site.
- Update on Oct 10, 2015: Service Pack downloads for Crystal Reports are virtually impossible to find. After much searching I finally found this page which looks promising. No guarantee that it will be here or working tomorrow. 🙂
Here is a good download site…
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/patch_download/main_public.htm
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Thanks Mitchell!
-Victoria
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Thank you Victoria. Maybe SAP will hire you to organize their website for Crystal Reports. Thanks.
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I may just put you on my Christmas list, Victoria! Thanks so much for all your wonderfully helpful, nicely documented information!
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CR 2008
SP6 12.6.0.1596
FP6.1 12.6.1.1691
FP6.2 12.6.2.1782
FP6.3 12.6.3.1915
SP6 full build can be found at:
https://share.sap.com/a:328ro3/MyAttachments/521c18ac-d7fd-4a58-a2dc-9d40d1951975/
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Thanks Chris!
-Victoria
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The link for CR 2008 SP1 above is broken. I’ve searched for hours and can’t seem to find a good one. Any help please?
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Hi Bobra,
Unfortunately it looks like they only have SP 4 for CR 2008 on the SAP download site. Sorry. 😦
-Victoria
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Hello Victoria – I am trying to download SP 1 for Crystal Reports 2008 but the link seems to be broken. Please advise.
Thank You,
Jonathan
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Hi Jonathan,
Sorry about that, happens quite often with these link, unfortunately. I would try one of the links at the bottom, under the chart. Hopefully you can get the download through one of them.
-Victoria
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Not sure if you expected this to keep helping people or not, but it has. I converted a server from VMware to Hyper-V, and our Crystal Reports app died. Using your handy link for XI R2 SP3 brought it back.
Thanks!
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Hi,
Can you please tell me which version of Crystal report support sql server 2008 R2.
I am working on CR XI R2 SP2 and it gives login failed error.
Thanks,
Hemant
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Hemant,
I have not used anything except Crystal 2008 and 2011 for a long time, but I am pretty certain that I have used CR XI R2 with SQL 2008 R2 without an issue. I would recommend posting your error details on the Crystal Reports forum to see if they can help you: http://forums.sdn.sap.com/forum.jspa?forumID=408.
-Victoria
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Thanks yery much for this Victoria – it is ace to have the information so easily available. Shows up SAP I reckon…
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There is a SP 4 for CR2008
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
Version is 12.4.0.966
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Christian,
Thank you very much!
-Victoria
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Here is few link from SAP site:
http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567
https://wiki.sdn.sap.com/wiki/display/BOBJ/Crystal+Reports+2008+-+Version+and+Download+information+for+SPs+and+FPs
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/12986
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Thank you
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HI there. Very useful blog site to get SP information for Crystal Reports… I was just wondering if you have a link to where I could get the supported platforms list for each service pack (especially for Crystal Reports Server).
Hope you could help.
Thanks.
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Wilbert,
I don’t know if there is one site that lists supported platforms for everything…here is a link I found for Crystal Reports Server: http://www.sap.com/solutions/sap-crystal-solutions/information-infrastructure/sapcrystalserver/techdetails/index.epx.
-Victoria
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I’m running the dreaded Crystal Designer XI Release 2 with Service Pack 6 on a Windows 7 machine (which I guess the whole point of SP6). At least It doesn’t crash radomly any more, but it’s excrutiatingly slow to open or save/close the formula boxes in all areas of the application (literally 7-10 seconds). I’ve turned off all options to update the Crystal Repository and all my other option settings are just standard default stuff. Has anyone else experienced this slowness? I also have a copy of Crystal 2008 and it’s not slow like this at all. Any ideas?
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Many thanks Victoria and all. Have just installed CR XI R2 and have been messing about with Service Packs, and not getting anywhere until I found this chart. I see that the new software we bought just last week is 11.5.3.417 which makes it SP2, and we’ve now got SP6 available.
So a whole lot of downloading and installing to do methinks.
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Are you sure that the version number given for CR 2008 SP1 is correct? Everything I’ve seen gives it the number 12.1.0.882 not 892. Is that a typo or was there a fixpack for it?
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Christine,
That’s the information I have from a previous installation. I will need to re-install CR 2008 with only SP 1 and see what the results are. I will post an update here once I am able to confirm the version number.
-Victoria
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Hi Christine,
I just did a fresh install of Crystal 2008 and after installing SP 1, the version was 12.1.0.892. Not sure why yours is different…I did not see any incremental patches on the list of downloads.
-Victoria
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May be a bit old for you, but I still need to use Crystal Reports 10 (don’t ask).
SP6 is 10.0.5.1506
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Gavin,
Thanks for the info. Sorry to hear you still have to use version 10…but we all understand how that happens. 🙂
-Victoria
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Just an addition to your chart. I just installed Crystal Reports 2008 and patched it to SP2. The version number now says 12.2.0.290
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David,
Thank you very much for the info, I will add it into the chart.
-Victoria
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I think SP2 for Crystal 2008 might be corrupted. Message is:
“Extracting package\CrystalReports.msp
CRC failed in package\CrystalReports.msp
Unexpected end of archive”
I have tried to download and extract it several times but with no success. Unfortunately you have to install SP2 before you can install SP3 (so the SP3 install program tells me anyway). Hope you can help. Thanks.
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Judith,
Have you tried the SP 4 download instead? I just downloaded it, but have not installed yet, however plan to do so in the next few days. Another thing to try is to log into Windows as the local built-in administrator. I have seen various errors in the past when trying to install as other Windows users, even as a local admin.
-Victoria
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I have this Crystal product version: 11.0.0.1282
I don’t see it on your list, but should I apply CR XI R2 SP2?
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Evelyn,
In my experience, the only reason not to apply a service pack or new release is if you are sharing reports with others who are on an earlier version/service pack. If that’s not the case, there are usually many new features and fixes that make upgrading or service packing worthwhile.
-Victoria
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Generally, if your Crystal product version isn’t on the list it is because you are using the Business Objects Enterprise version of Crystal reports and will need to use the Business Objects enterprise service pack to upgrade.
I found out that you cannot update a Business Objects enterprise Crystal version with a Crystal Reports service pack the hard way.
Your version, however, is for Crystal XI Full and you may need to get Release 1 first and then Release 2. I haven’t read up on the upgrade path from plain XI.
Here’s the list I’ve compiled from several sources:
CR XI Full = 11.0.0.128227
CR XIR1 Original 11.0.0.895
CR XIR1 + SP 3 11.0.0.2269
CR XIR1 + SP 4 11.0.0.2495
CR XIR2 Original 11.5.0.313
CR XIR2 + SP 1 11.5.3.417
CR XIR2 + SP 2 11.5.8.826
CR XIR2 + SP 3 11.5.9.1076
CR XIR2 + SP 4 11.5.10.1263
CR XIR2 + SP 5 11.5.11.1470
CR 2008 Original 12.0.0.549
CR 2008 + SP0 12.0.0.683
CR 2008 SP0 + FP1 12.0.0.796
CR 2008 SP0 + FP2 12.0.0.840
CR 2008 + SP1 12.0.0.892
CR 2008 SP1 + Fix Pack 1.1 12.1.1.957
CR 2008 SP1 + Fix Pack 1.2 12.1.2.996
BO XIR2 RTM = 11.5.0.313
BO XIR2 + SP1 = 11.5.3.417
BO XIR2 + SP1 + MHF1 = 11.5.7.608
BO XIR2 + SP1 + MHF1 + CHF13 = 11.5.7.682
BO XIR2 + SP1 + MHF1 + CHF14 = 11.5.7.723
BO XIR2 + SP1 + MHF1 + CHF15 = 11.5.7.770
BO XIR2 + SP1 + MHF1 + CHF16 = 11.5.7.811
BO XIR2 + SP1 + MHF1 + CHF17 = 11.5.7.852
BO XIR2 + SP1 + MHF1 + CHF20 = 11.5.7.1048
BO XIR2 + SP2 = 11.5.8.826
BO XIR2 SP2 + FP2.1 = 11.5.8.826
BO XIR2 SP2 + FP2.2 = 11.5.8.939
BO XIR2 SP2 + FP2.3 = 11.5.8.963
BO XIR2 SP2 + FP2.4 = 11.5.8.998
BO XIR2 SP2 + FP2.5 = 11.5.8.1030
BO XIR2 SP2 + FP2.6 = 11.5.8.1061
BO XIR2 SP2 + FP2.7 = 11.5.8.1111
BO XIR2 SP3 = 11.5.9.1076
BO XIR2 SP3 + FP3.1 = 11.5.9.1101
BO XIR2 SP3 + FP3.2 = 11.5.9.1138
BO XIR2 SP4 = 11.5.10.1263
BO XIR2 SP5 = 11.5.11.1470
BO XI 3.0 =
BO XI 3.1 = 12.1.0.882
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Eric,
Thank you very much for sharing this list!
-Victoria
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Here is the link to download CR XI R2 SP2
http://resources.businessobjects.com/support/additional_downloads/service_packs/crxir2.asp
CR XI R2 does not require a separate purchase. If you have CR XI, you can download this R2 service pack and use the original keys.
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Robert,
Thank you very much!
-Victoria
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