There is a blog post by David Musgrave addressing duplicate key errors that might help: http://blogs.msdn.com/b/developingfordynamicsgp/archive/2008/12/05/identifying-duplicate-transactions.aspx.

-Victoria

Unhandled database exception:
A save operation on table ‘PM_Distribution_HIST’ has created a duplicate key.

Thanks,
JoAnn Cass

Not sure about customer/vendor portals, but for Online Bill Pay, take a look at Azox.

-Victoria

Thank you

Check batches are tricky. If it’s really stuck, you may need to work with GP support or your GP Partner to help with this – I would not feel comfortable helping with this without seeing it.

-Victoria

Have you tried the fix in KB Article 850436?

-Victoria

In GP 10.0 we created and printed a purchase check, when I try to post, GP shows a message “This batch is being edited by another user. Please try later”, but anybody has that batch. How can I fix this error?
Thanks,

What should normally happen when there are more than 12 entries for the check stub is that after your check batch is printed instead of the Post Payables Checks window you will get a Process Payables Checks window, where you will have the option to print the Remittance Form – this should be printed on blank paper and will print the rest of the entries that were not able to fit on the check stub. The remittance form together with the check stub should add up to the total on the check. If this is not happening or you still have trouble with this (or if you are using a 3rd party product to print checks), you may want to consider getting some training on the check printing process from your GP Partner.

-Victoria

In the General Ledger you cannot change posted journal entries. There may be some options involving deleting history or changing data directly in the database, however this is not something I would usually recommend, it is most likely better to leave them as they are. For unposted journal entries, you can delete them, change the next journal entry number in the GL setup and re-enter them. If these came from other modules in GP, you will lose the link between the subledger and GL that allows for drilldown, so you have to consider which is more important, the right journal entry number or the drilldown functionality.

-Victoria

First of all, let me thank you for setting up such an informative site online.

I have a peculiar problem with one of our customer.

While printing the check, the system is also printing the applied vouchers on the check stub. But the problem is, if there are more than 12 applied vouchers, the system will pick only 12 and display it in the check stub which will end up showing a different amount in the check stub and another amount in the check.

Please help me to resolve this issue,

Best Regards,
Renjan

Is that exactly how the error message is worded in GP? Because that is not what I get if I put an unbalanced transaction in, so I am wondering if there may be a 3rd party product or customization involved?

-Victoria

No problem i found a work around to fix the issue temporary. But i just encountered another issue. Entered in the payable in the interco company and now receiving the following error message:

Transaction is not balanced and cannot be saved

Sorry, that is the only cause I have seen for the error you’re getting. I am not sure what to tell you without looking at the setup. You could try posting your question on the GP Community forum to see if others have some additional ideas for you. Or talk to GP support or your GP partner to see if they can connect to your system and help find the problem.

-Victoria

i checked and only 1 rate type is selected.

Kevin

Sounds like there may be an issue with the Rate Types setup. Go to Tools | Setup | Financial | Rate Types, pull up your exchange rate table and make sure only one Rate Type is selected for it.

-Victoria

I have an issue when i attempt to post. The multicurrency management report indicates the following error message:

The rate type id is missing
The exchange table ID is missing

I checked both the Rate Type and Exchange table and both are referencing the correct information. This is an interco company so i don’t know if that will affect it in any way. Not sure what else i can do. Any help is greatly appreciated. Thank you.

Are you sure the transaction is historical? If so, make sure you are looking for it by the document number, not the date or the voucher number.

-Victoria