October 8, 2008
Here is a list I refer to all the time when I need to find out when a GP version came out and when support will end:
| Product Version | General Availability | Mainstream Support End | Extended Support End | Link for more information |
| GP 6.0 | 03/31/2004 | n/a | n/a | |
| GP 7.0 | 03/31/2005 | n/a | n/a | |
| GP 7.5 | 07/01/2003 | 01/09/2007 | n/a | Link |
| GP 8.0 | 06/01/2004 | 10/13/2009 | n/a | Link |
| GP 9.0 | 12/19/2005 | 01/11/2011 | n/a | Link |
| GP 10.0 | 10/09/2007 | 10/09/2012 | 10/10/2017 | Link |
| GP 2010 | 06/15/2010 | 10/13/2015 | 10/13/2020 | Link |
| GP 2010 R2 | 7/14/2011 | 10/13/2015 | 10/13/2020 | Link |
The links provided will sometimes have more information about Service Packs and support guidelines for a particular product.
The description of Extended Support states “Requires extended hotfix agreement, purchased within 90 days of mainstream support ending.” I am not quite sure what that means in terms of Dynamics GP support, since it’s all paid anyway…but I imagine this would be for an additional fee.
Thanks Victoria, this is much easier to read that the support site. Am I reading your chart right that 9.0′s support ends in 2011?
We’re currently on 9.0 and are trying to figure out when the tax updates will end so we know when our drop – dead date is for upgrading.
Steven,
Yes, you are correct – GP 9.0 support ends on January 11, 2011. Not sure if this helps, but looks like there will be at least one more tax update for GP 9.0 based on information here: https://mbs.microsoft.com/customersource/downloads/taxupdates/usgptu9.htm?printpage=false.
-Victoria
I think that by extending the support to 10 years, MS is sending the message that they finally have they arms around the code base.
Darien,
I agree, I was surprised to see that extended support was available for GP 10.0. Another surprise is that this is not much announced – I would think this would be a huge selling point. Unless it’s so new that the marketing department just hasn’t caught up yet.
V.
Finally a concise table listing it clearly!
Thank you Victoria!!!
Chris
Hi Victoria,
Thanks for posting this. I wasn’t aware of V10 having a lifecycle now of 10 years. I wonder when they decided to do that.
I also read from your link to the life cycle FAQ, that, “For Business and Developer products, Microsoft standardizes a minimum of 10 years of support.”
I’m more interested in the ‘why’ aspect of this as it seems new.
I’m guessing that it must be from feedback from customers OR to keep these products in line with the other Microsoft solutions.
Thanks again.
DT
Victoria,
This is an excellent post! I will include as a stub on my blog.
MG.-
Mariano Gomez, MVP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com