phone

When does my GP product’s support end?


Here is a list I refer to all the time when I need to find out when a GP version came out and when support will end:

Product Version Product Release/Start Mainstream Support End Extended Support End Link for more information
GP 6.0 03/31/2004 n/a n/a
GP 7.0 03/31/2005 n/a n/a
GP 7.5 07/01/2003 01/09/2007 n/a Link
GP 8.0 06/01/2004 10/13/2009 n/a Link
GP 9.0 12/19/2005 01/11/2011 n/a Link
GP 10.0 10/09/2007 10/09/2012 10/10/2017 Link
GP 2010 06/15/2010 10/13/2015 10/13/2020 Link
GP 2010 R2 07/14/2011 10/13/2015 10/13/2020 Link
GP 2013 03/12/2013 04/10/2018 04/11/2023 Link

The links provided will sometimes have more information about Service Packs and support guidelines for a particular product.

Some more information on the Extended Support for Dynamics GP 10.0 can be found here.

You might also find this explanation of the Extended Support phase for Business and Developer products helpful.

15 Responses to “When does my GP product’s support end?”

  1. Steven Vallarian Reply May 4, 2010 at 9:19 am

    Thanks Victoria, this is much easier to read that the support site. Am I reading your chart right that 9.0′s support ends in 2011?

    We’re currently on 9.0 and are trying to figure out when the tax updates will end so we know when our drop – dead date is for upgrading.

  2. I think that by extending the support to 10 years, MS is sending the message that they finally have they arms around the code base.

  3. Darien,

    I agree, I was surprised to see that extended support was available for GP 10.0. Another surprise is that this is not much announced – I would think this would be a huge selling point. Unless it’s so new that the marketing department just hasn’t caught up yet.

    V.

  4. Finally a concise table listing it clearly!
    Thank you Victoria!!!
    Chris

  5. Hi Victoria,

    Thanks for posting this. I wasn’t aware of V10 having a lifecycle now of 10 years. I wonder when they decided to do that.

    I also read from your link to the life cycle FAQ, that, “For Business and Developer products, Microsoft standardizes a minimum of 10 years of support.”

    I’m more interested in the ‘why’ aspect of this as it seems new.

    I’m guessing that it must be from feedback from customers OR to keep these products in line with the other Microsoft solutions.

    Thanks again.
    DT

  6. Victoria,

    This is an excellent post! I will include as a stub on my blog.

    MG.-
    Mariano Gomez, MVP
    Maximum Global Business, LLC
    http://www.maximumglobalbusiness.com

Trackbacks/Pingbacks

  1. Finding resources | Victoria Yudin - May 12, 2012

    [...] Dynamics GP support lifecycle [...]

  2. Mohammad R. Daoud - September 20, 2010

    Dynamics GP 9.0 Support Ends Jan 11, 2011…

    Checkout this page of Microsoft Support , it details the needed dates related to Dynamics GP 9.0. More…

  3. About Dynamics, Development and Life - September 6, 2010

    GP 9 Support Ends Jan 11, 2011…

    If there are any of you, or anybody you know who are still on GP 9.0, you need to keep this date in mind…

  4. Dynamics GP Windows 7 and Server 2008 R2 compatibility announced - Victoria Yudin - August 10, 2009

    [...] On the flip side, according to a recent post on the Inside Microsoft Dynamics GP blog support for GP 9.0 is not planned on Windows 7 (and I guess Server 2008 R2). While this is not unexpected, it is a little disappointing since GP 9.0 will be supported for another year and a half. For more details on GP version support dates, take a look at my GP support lifecycle blog post. [...]

  5. New policy for Dynamics GP service pack support - Victoria Yudin - June 26, 2009

    [...] end 5 years after the product was released. For more details on support end dates, take a look at my blog post with support end dates for GP 6.0 through 10.0. Posted in Dynamics GP, Microsoft Tagged: Dynamics GP, Microsoft, support lifecycle [...]

  6. New policy for Dynamics GP service pack support « Victoria Yudin - June 26, 2009

    [...] One important note is that this has no impact on the overall lifecycle policy for Dynamics products. So no matter when the last service pack for a product comes out, mainstream support for the entire version will end 5 years after the product was released. For more details on support end dates, take a look at my blog post with support end dates for GP 6.0 through 10.0. [...]

  7. Great Plains 7.0 and 7.5 service packs and versions - Victoria Yudin - January 20, 2009

    [...] asked to publish the Great Plains version 7.0 and 7.5 service pack versions.  Check out  my GP support lifecycle post to see support end dates for these versions.  Here is the detailed list for GP [...]

  8. Great Plains 6.0 service packs and versions - Victoria Yudin - January 19, 2009

    [...] Great Plains version 6.0 has not been supported for a number of years (you can see specifics on my GP support lifecycle post), there are many companies out there running version 6.0.  Questions have come up several [...]

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 995 other followers

%d bloggers like this: